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Onboarding Checklist

Please be prepared to provide the following documents/information to help us onboard your business efficiently:

• Secretary of State - Articles of Organization/Incorporation, Certificate of Amendment, Approved Business Listing, Certificate of Filing. If easier, you can also provide a Federal EIN Confirmation Letter (SS-4, 147C) instead of Secretary of State documentation.
•  You need an active website. This will enable us to understand your business better, including the services you offer, the industry you are in, and why you need to pull credit.
•  Register your business in the Yellow Pages with a free business listing. Call 844-339-7991.
•  Copy of Lease Agreement. (Not applicable for home offices)
•  Copy of the consent form you will have the consumer sign before pulling credit. If you do not have one, we can provide an example for you.
•  Copy of a phone or utility bill. Must be in the business name and match the office location where the inspection is taking place. Phone bill is preferred.
•  If a License is required for your industry, then something from your City, County, or State showing the license.

Virtual Inspection Information 

• The main office of the company must be at the address that is put on the End User Agreement when you are signing the contract.
• The office must look like a permanent business The following items are what the inspector will be looking for to determine this (not all of these are required in order to pass this section):
  • Address Matches Contract
  • Permanent Signage (not applicable out of a home office)
  • Matching Business Card / Letter Head
  • Office Equipment Present

• If the office is in a shared workspace of any kind there must be a physical separation and security measures between the office being inspected and other offices. Most commonly, this is a locking door at least, and even better if there is also a security system of some kind.

Business Practices:

• The inspector will ask, "What service or product is provided by your company?" This is to ensure that the company is not associated with specific business types that do not have a "permissible purpose".

• The inspector will look for the following security
  • Locking Door into the main office
  • Lockable file cabinets*
  • Password-Protected Computers*
• If there is a server at the office, it must be password-protected and must be behind the aforementioned physical security measures.
• Computers must have up-to-date anti-virus/anti-malware
• The office must not share its internet network access with any other companies in the building.
• There must be a paper shredder.

*Please note that the inspector may take pictures of any desk or workstation in the office.

Phone Verification:

• The inspector will call the business phone number. The phone should be answered by an employee and the employee should answer the call in a professional manner. Example "John's Auto Sales, my name is John, how can I help today?" Simply answering the phone with "hello" does not satisfy this requirement.
• The inspector will call the number put on the signed agreement and/or the phone number that is being advertised on your company website.

Click Here to View the Subscriber & End User Agreement