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Onboarding Checklist

Please be prepared to provide the following documents/information to help us onboard your business efficiently:

• Secretary of State - Articles of Organization/Incorporation, Certificate of Amendment, Approved Business Listing, Certificate of Filing. If easier, you can also provide a Federal EIN Confirmation Letter (SS-4, 147C) instead of Secretary of State documentation.
•  We need an active and working website to better understand your business, what services you offer, and what industry you are in.
•  Register your business in the Yellow Pages with a free business listing. Call 844-339-7991.
•  Copy of Lease Agreement. (Not applicable for home offices)
•  Copy of the consent form you will have the consumer sign before pulling credit. If you do not have one, we can provide an example for you.
•  Copy of a phone or utility bill. Must be in the business name and match the office location where the inspection is taking place.
•  If a License is required for your industry, then something from your City, County, or State showing the license.

If in business for less than one year, you may be asked to provide a copy of a bank statement and proof of commercial insurance.

Virtual Inspection Information 

• The main office of the company must be at the address that is put on the End User Agreement when you are signing the contract.
• The office must look like a permanent business The following items are what the inspector will be looking for to determine this (not all of these are required in order to pass this section):
  • Address Matches Contract
  • Permanent Signage (not applicable out of a home office)
  • Matching Business Card / Letter Head
  • Office Equipment Present

• If the office is in a shared workspace of any kind there must be a physical separation and security measures between the office being inspected and other offices. Most commonly, this is a locking door at least, and even better if there is also a security system of some kind.

Business Practices:

• The inspector will ask, "What service or product is provided by your company?" This is to ensure that the company is not associated with specific business types that do not have a "permissible purpose".

• The inspector will look for the following security
  • Locking Door to the whole office*
  • Locking Doors within the office to individual offices
  • Lockable file cabinets*
  • Password Protected Computers*
• If there is a server at the office, it must be password-protected and must be behind the aforementioned physical security measures.
• Computers must have up-to-date anti-virus/anti-malware
• The office must not share its internet network access with any other companies in the building.
• There must either be a paper shredder.

*Please note, that the inspector may take pictures of any desk or workstation in the office.

Phone Verification:

• When the inspector calls the company they are checking to see if the phone is answered in a professional manner where they give the company name and their name.
• They will be calling the number put on the signed agreement and/or the phone number listed on your company website.

Click Here to View the Subscriber & End User Agreement