The main office of the company must be at the address that is put on the End User Agreement when you are signing the contract.

The office must look like a permanent business location. The following items are what the inspector will be looking for to determine this (not all of these are required in order to pass this section):

• • • Address Matches Contract
    • Permanent Signage (not applicable out of a home office)
    • Business License
    • Matching Business Card / Letter Head
    • Office Equipment Present
    • Telephones In Office

Shared Office Requirements

If the office is in a shared workspace of any kind there must be a physical separation and security measures between the office being inspected and other offices. Most commonly, this is a locking door at least and even better if there is also a security system of some kind.

Prohibited Industries

We are unable to offer services to the following industries:

o Adoption Search Firms

o Asset Location Services

o Bail Bond

o Companies Involved with Adult Content

o Homeowners Associations

o Credit Repair

o Dating Services

o Diet Centers

o Investigative Companies

o Media Agencies

Security and Data Storage:

The inspector will look for the following security measures.

• • • Locking Door to the office
    • Locking Doors within the office to individual offices
    • Lockable file cabinets
    • Password-protected computers
    • If there is a server at the office, it must be password-protected and must be behind the aforementioned physical security measures.
    • Computers must have up-to-date anti-virus/anti-malware software.
    • The office must not share its internet network access with any other companies in the building.
    • There must either be a crosscut shredder or document destruction service bin in the office.

*Please note, the inspector may take pictures of any desk or workstation in the office

Phone Verification:

When the inspector calls the company, they are checking to see if the phone is answered in a professional manner where they give the company name and their name. (They will be calling the number put on the signed contract and listed on your website.)